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  1. Firmware updater program cannot find the LinkStation
    [Answer ID: 14205]
    First, check the LinkStation's firmware version•If it is a version starting with number 1, then you will need to install a firmware version starting with 1. •If it is a version starting with number 2, then you will need to install a firmware version starting with 2....
  2. LinkStation backup to USB taking a long time to complete
    [Answer ID: 14206]
    LinkStation backup to USB taking a long time to complete due to long file names. The LinkStation's USB drive has a file path limit of 120 characters. If the file is many directories deep, this limit can be reached quite quickly. This is a limit with EXT3 so it cannot be fixed in a firmware update....
  3. LinkStation constantly making noise, as though it is being written to
    [Answer ID: 14236]
    This issue happens due to Media Server settings. Log in the LinkStation's Web Admin interface, then disable the media server option. This tends to access the drive almost constantly and relies on broadcasts....
  4. DriveStation Install on Windows 2000/XP when Drivers are not Automatically Detected
    [Answer ID: 14241]
    If it is not automatically working, Windows will probably see the unit as a "USB 2.0 to IDE Bridge" in Device Manager.Right click on this and choose Properties.Go to the driver tab and choose "Reinstall Drivers" or "Update Drivers". This will bring up the Hardware Install Wizard....
  5. Setting up Network Time Protocol (NTP) for a LinkStation Pro and Live
    [Answer ID: 14243]
    Follow this procedure to setup NTP. 1.Go to "Basic" menu on unit. 2.In the Middle of the page are the NTP settings. 3.Set "NTP Server" to enable, then enter a time server for "NTP Server Address"....
  6. How can I find out the SSID and encryption key of the AirStation?
    [Answer ID: 14246]
    To find out the SSID and Encryption key Refer to label on the side of the unit.The initial (factory reset) values of SSID and Encryption key are printed on the label.For example, the label on WZR-HP-AG300H is shown bellow:...
  7. Not Prompted for FTP Password
    [Answer ID: 14248]
    This may happen on Internet Explorer.Try following procedure. Try connecting to the device by going to "ftp://User:Pass@NAS", replacing "User" with the username, "Pass" with the password, and "NAS" with the name or IP address of the TeraStation....
  8. How can I fix a sudden loss in internet connection ?
    [Answer ID: 14258]
    In case of sudden Internet connection loss, start by inspecting your wired connection to the network equipment. Check if the network adapter/modem is powered up and operates correctly....
  9. Active Directory domain limitation, more than 1000 domain users, use Delegate Authority option
    [Answer ID: 14264]
    The unit has a limitation that it can download up to 1000 domain users/groups.If you want to use domain user accounts, you will need to use the Delegate Authority to an external SMB Server option....
  10. Changing the LinkStation's Language
    [Answer ID: 14274]
    Follow this procedure to change the LinkStation's language. 1.For a PC, double-click the icon on the desktop. For Mac OS, click the icon in the Dock.NAS Navigator2 will start. 2.For a PC, right-click on the icon, then select [Settings]. For Mac OS, select the icon while holding down the control key, then select [Settings]....
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