[Answer ID: 9786]

How can I do the low level format?

Created 02/15/2011 16:37 | Updated 10/04/2013 16:06

Data on the hard drive of the TeraStation will be completely deleted.
The log information of the TeraStation will also be deleted.
The settings of the TeraStation will be restored factory default. (The RAID mode is excluded)

In the Web Admin interface, navigate to [System]-[Restore/Erase]-[Erase].
Click [Erase].
The [Confirm Operation] screen will appear.
Enter the number shown is the confirmation code field within 60 seconds, and then click [Apply].
Follow the instructions displayed on the screen.

"I22" will be shown in the front LCD display while executing.
It takes several hours to several dozen hours to finish formatting.
The TeraStation will be shut down automatically when it is done.
If you remove a drive and then erase all data on the TeraStation, the LCD display will show the error "HDx Error E22 HDx Can't Mount" where x is the hard drive you removed. You can still use the TeraStation even it says the error.

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