[Answer ID: 14563]
What does the LCD message stand for?
The LCD display can be cycled through different modes by pressing the display button on the front of the TeraStation. Also, the items displayed can be configured at [Management] - [Notifications] - [Front Panel Display Settings] in Settings.
| LCD Message | Description | Corrective Action | |
|
|
BOOT FAIL |
Hard drive not found. |
Contact Buffalo technical support for assistance. |
| E04 |
SYSTEM Error E04 |
The firmware is corrupted. | Contact Buffalo technical support for assistance. |
| E10 |
UPS E10 |
The TeraStation is running on the UPS battery due to a power outage. The system will now be shut down safely. | Check that power is being supplied to the UPS, and if there are no problems, turn on the TeraStation. |
| I10 |
SYSTEM I10 |
A rise in the system temperature may have exceeded the allowable safety value. | Move the TeraStation to a cool location. Do not place objects in the area around the TeraStation. |
| E11 |
SYSTEM Error E11 |
An error occurred in the fan speed. | Check that no foreign objects or dust are clogging the fan. If any foreign objects or dust are found, use a pair of tweezers, air duster, or other tool to remove them. If the error is displayed again, contact Buffalo technical support for assistance. |
|
E12 |
SYSTEM Error E12 |
A rise in the system temperature may have exceeded the allowable safety value. | Do not place objects in the area around the TeraStation. Also, move the TeraStation to a cool location. |
|
E14 |
RAID Arrayx E14 |
RAID array X cannot be mounted. | Run the RAID array disk check in Settings. |
| E16 |
HDx Error E16 |
Unable to find hard drive X. | Hard drive X may be disconnected or may have failed. After shutting down, reinstall the hard drive. |
| E22 |
HDx Error E22 |
Mounting of hard drive X failed. | Format the hard drive. After formatting, if the error still appears after rebooting, replace the hard drive. If the error is displayed again, contact Buffalo technical support for assistance. |
| E27 |
FailOver E27 |
Unable to find the backup TeraStation. |
In the main TeraStation's settings, navigate to [Backup] - [Failover] to reconfigure the backup TeraStation for failover. |
| E30 |
HDx Broken E30 |
An error occurred, so hard drive X was removed from the RAID array. | Replace hard drive X. |
After you change settings or format a hard drive, the current status is displayed on the LCD.
| LCD Message | Description | Corrective Action | |
| I11 |
HDx Warning I11 |
The bad sectors in hard drive X may have reached a dangerous level. |
Replace hard drive X. |
| I12 |
Operation I12 |
Operating in degraded mode. | - |
| I13 |
RAID I13 |
Formatting RAID array X. | - |
| I14 |
RAID I14 |
Checking RAID array X. | - |
| I15 |
RAID I15 |
Examining the error status of RAID array X.
Note: Transfer speeds are slower during the examination process. |
- |
|
I16 |
RAID I16 |
Creating RAID array X. | - |
|
I17 |
RAID I17 |
Resynchronizing RAID array X.
Note: Transfer speeds are slower during resynchronization. |
- |
| I18 |
RAID I18 |
Rebuilding RAID array X.
Note: Transfer speeds are slower during the rebuilding process. |
- |
| I19 |
RAID I19 |
Writing 0s to RAID array X, erasing all data. | - |
| I20 |
RAID I20 |
Formatting hard drive X. | - |
| I21 |
RAID I21 |
Checking hard drive X. | - |
| I22 |
RAID I22 |
Erasing the data for hard drive X. | - |
| I25 |
SYSTEM I25 |
Updating the TeraStation firmware.
Note: Do not turn off the power during the updating process. |
- |
| I26 |
Web Setting I26 |
Initializing all settings. | - |
| I27 |
USB Diskx I27 |
Checking USB hard drive X. | - |
| I28 |
USB Diskx I28 |
Formatting USB hard drive X. | - |
| I31 |
Press FuncSW I31 |
Displayed when pressing the Function button to rebuild the RAID after replacing hard drive X. |
Press the Function button to rebuild the RAID array. |
| I32 |
Set From Web I32 |
Displayed after replacing hard drive X when the RAID needs to be rebuilt in Settings or formatting is necessary. | In Settings, either rebuild the RAID array or format the hard drive. |
| I33 |
Replication I33 |
An error occurred in replication, or synchronization between the main TeraStation and the backup TeraStation failed during failover configuration. |
In Settings, navigate to Backup - Replication and choose "Resync" to execute resynchronization. If the error is displayed again, contact Buffalo technical support for assistance. |
| I34 |
Virus alert I34 |
A virus scan found a virus. | Once the virus is removed from the quarantine folder, the message is no longer displayed. If the antivirus software is configured to delete viruses from the quarantine folder automatically, then the message will not be displayed. |
| I35 |
Cartridgex I35 |
A hard drive set as a media cartridge has been installed in the drive 1 slot. |
Connect to the slot that was set as a media cartridge. |
| I36 |
Cartridgex I36 |
Media cartridge cannot be decrypted. The media cartridge may have been encrypted by a TeraStation other than this product. | Connect to the TeraStation that performed encryption to decrypt. |
| I37 |
Recovery I37 |
System recovery in progress. | - |
| I38 |
Recovery I38 |
System recovery is complete. | - |
| I39 |
Recovery I39 |
System recovery from the USB recovery device is complete. | Change the boot mode switch on the rear to HDD. |
| I40 |
Recovery I40 |
Beginning recovery. All data on the drive in Disk 1 will be deleted. | - |
| I41 |
Recovery I41 |
Pressing the Function button on the front will start the recovery process. | - |
| I42 |
Recovery I42 |
Preparing to start the recovery process. | - |
| I43 |
Recovery I43 |
The TeraStation was started from the USB recovery device, but the system cannot be recovered from this USB recovery device. | - |
| I44 |
Recovery I44 |
Recovery from the USB recovery device was initiated, but Disk 1 was not detected. | Make sure that Disk 1 is present and fully inserted in its slot. |
| I45 |
Recovery I45 |
Recovery failed. | - |
| I46 |
RAID ARRAY I46 |
Data migration or conversion (RAID migration) is in progress. | Do not turn off the TeraStation power. |
| I47 |
SYETEM I47 |
||
| I48 |
FailOver I48 |
This TeraStation is ready to become the failover backup for the main TeraStation. | Hold down the Function button on the front of the target TeraStation until it stops beeping to accept failover backup status. |
| I49 |
FailOver I49 |
The main TeraStation in the failover configuration cannot be found. |
Make sure that the main TeraStation is on, working, and connected to the network. |
| I50 |
FailOver I50 |
Failover maintenance is in progress. | Do not turn off the TeraStation power. |
| I51 |
FailOver I51 |
Initializing the failover configuration. |
Do not turn off the TeraStation power. |
| I52 |
New Firmware I52 |
A new firmware version has been released. | Update the firmware. |
| I54 |
BackupTask xx I54
Backup Failure |
xxth backup task has been failed. | Make sure xxth backup task is configured correctly. ("xx" is backup task number.) The LinkStation or TeraStation may be in standby mode. Start the NAS on. If the backup task still fails, check the status of NAS, network, and backup source or destinations. |
| I55 |
Recovery I55 |
Authentication during recovery of settings failed. | Settings can only be restored for the TeraStation whose settings were originally saved. To restore settings, insert the USB memory device, move the Boot Mode switch on the rear of the TeraStation to the USB position, and restart the TeraStation. Or, settings can be restored from Settings with the TeraStation powered on. |
| I56 |
Surveillance I56 |
There are not enough surveillance camera server licenses. |
Purchase and register an additional license. |
| I57 |
Surveillance I57 |
There is not enough space to save additional surveillance video. |
Delete or move some of the stored video. |
| I58 |
Surveillance I58 |
Video not recorded. | Check your settings. Also, use the utilities provided with your camera to check that the camera is operating correctly. |
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