[Answer ID: 13892]
What is the meaning of the erro code and information code? (CS-WV, CS-WX series)
Created 01/05/2012 16:29 | Updated 09/04/2013 10:39
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INFO/ERROR LED (Flashing Red) |
| If an operation error occurs, the INFO/ERROR LED will flash red. It will alternate between flashing for 1 second (10s digit) and 1/2 second (1s digit). Combine the number of longer flashes with the number of shorter flashes to produce a two digit error code.  |
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| Place of error code | Status | Display example |
| 10s place of error code | The LED illuminates for 1.0 seconds every 0.3 seconds. The number of flashes is the tens place of the error code. |
E22 |
| 1s place of error code | The LED illuminates for 0.5 seconds every 0.3 seconds. The number of flashes is the ones place of the error code. |
| Information code | Descriptions |
| E00 | (no flashes) MPU failure |
| E01 |
DRAM data line problem |
| E02 | DRAM address line problem |
| E03 | RTC chip error |
| E04 | failed to extract kernel |
| E06 | corrupted firmware |
| E07 | a hard disk was not found |
| E10 | UPS error |
| E11 | fan error |
| E15 | hard drive I/O error |
| E16 | no hard disks detected |
| E17 | internal controller error |
| E20 | circuit board error |
| E21 | internal controller error |
| E22 | mount error |
| E23 | hard disk is malfunctioning |
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INFO/ERROR LED (Flashing Amber) |
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The Info/Error LED blinks orange when there is a message. The message is coded by the pattern of blinking. |
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| Place of information code | Status | Display example |
| 10s place of information code | The LED illuminates for 1.0 seconds every 0.3 seconds. The number of flashes is the tens place of the error code. |
I23 |
| 1s place of information code | The LED illuminates for 0.5 seconds every 0.3 seconds. The number of flashes is the ones place of the error code. |
| Information code | Descriptions |
| I19 | erasing disk |
| I23 | initializing system |
| I25 | updating firmware |
| I26 | initializing Web configuration |
| I27 | checking USB disk |
| I28 | formatting USB disk |
| I53 | cannot communicate with cloud service |
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