[Answer ID: 12575]
What does the message on the LCD display indicate when the ERROR LED is turned on? (TS-VHL series)
Created 05/19/2011 09:52 | Updated 09/22/2011 10:41
The contents displayed on the LCD when the ERROR LED is ON are described below:
The contents can be switched by the [DISPLAY] button on the product.
| LCD Message | Description | Corrective Action | |
|---|---|---|---|
| - | BOOT FAIL | The hard disk to start cannot be found. |
|
| E04 | SYSTEM Error E04 Can't Load Krnl! |
The firmware is corrupted. |  See details |
| E10 | UPS E10 Dependent Mode |
The product is currently running on the UPS battery. The system will be shut down safely. |
See details |
| I10 | SYSTEM I10 TOO HOT! | A rise in the system temperature may have exceeded the allowable safety value. |
|
| E11 | SYSTEM Error E11 Fan Failure |
Abnormal fan rotations. | Remove foreign materials and dust on the fan by a pair of tweezers or an air duster. If the error appears again, contact to our support center. |
| E12 | SYSTEM Error E12 Cooling Failure |
The rise in the system temperature has exceeded the guaranteed value. | See details |
| E14 | RAID Arrayx E14 Can't Mount |
RAID array X cannot be mounted. | Run the RAID array disk check in the Web Admin interface.See details |
| E16 | HDx Error E16 HDx Not Found |
Unable to find hard drive X. | See details |
| E22 | HDx Error E22 HDx Can't Mount |
Mounting of hard drive X has failed. | See details |
| E27 | FailOver E27 LostBackupTarget |
The TeraStation for the backup target cannot be found. |
From the Web Admin interface, navigate to [System]-[Failover] to reconfigure the backup TeraStation for failover. |
| E30 | HDx Broken E30 Replace the DISK |
An error occurred, so hard drive X was removed from the RAID array. |
Replace hard drive X.See details |
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